FAQ

Will the Airlines allow this guitar on board or must I check the guitar as baggage?

The majority of the Air carriers allow this guitar on board because of its convenient size, 36″ x 10″ x 3″. On occasion, the guitar has been refused by the crew at the gate, but this is the exception not the rule.

Does the guitar feel like a regular guitar?

Once playing position is assumed, the SoloEtte will feel just like your favorite guitar.

Are the frame pieces removable?

The guitar was developed with the traveler in mind. The frame pieces are removable and are stored in the soft gig bag.

Is the action adjustable?

The action of the guitar is adjustable. The guitar will leave the shop set at a standard action. The Classic, Nylon SongBird, Acoustic SongBird, and Thumper models are adjustable using shims. If the player desires a higher or lower action, simply call and we will provide shims at no cost to the buyer. The Jazz and DragonFly models use an adjustable Schaller bridge.

Does the guitar come with a case?

The guitar comes with a soft gig bag.

Is there a hard case available?

We do not have a hard case currently available.

Does the guitar come with headphones?

The guitar does not come with headphones, although we do make some recommendations. Our customer base tells us overwhelmingly, that the Grado model SR-60e headphones (www.gradolabs.com) are the most compatible headphones. We recommend them because of superior sound quality and the fact that the ear pieces rotate to present a flat profile. We sell them for $79.00.

Do the nylon models use special strings?

Your nylon guitar leaves the shop strung with D’Addario, hard tension, ball end strings, comparable to the D’Addario model EJ-34 strings, although any nylon or composite strings can be used.

What is a “figure 8 ” knot and how is it tied?

A “figure 8” knot is used to keep the strings from pulling through the string holes. An example of a “figure 8” knot can be seen here.

Can you put steel strings on the classic or hybrid?

No, it would invalidate the warranty.

What is the Return policy?

We allow you to return your instrument for a full refund if you are in any way unsatisfied. We ask to be notified within 3 business days of receiving your instrument. We will refund the full price of the instrument when returned in new condition. We do not refund any shipping costs. Please click here to read our full Return policy.

 

2019-04-03T18:09:21+00:00